Order history context
Review available order history alongside guest records.
Runs automaticallyKlaviyo
Trigger guest campaigns from order history and visit frequency.
Overview
Klaviyo is a planned connection for guest marketing context. Review its availability before planning a campaign workflow. Any future guest messaging must respect the connected account’s consent and permissions.
Configuration Steps
- In your Nomly dashboard, navigate to Plugins → Klaviyo
- Click Connect and paste your Klaviyo private API key
- Map each location to a Klaviyo list or segment
- Choose which Nomly events to push — orders and catering leads
- Set consent rules so only opted-in guests are ever messaged
- Pick the Recipes it powers (e.g., Win Back Lapsed Regulars)
- Send a test event and turn it on — your Recipes are live
What you can build with Klaviyo
Recipes are ready-made jobs for recurring restaurant work—no builder required. Each one can report, ask for approval, or run automatically, within boundaries you set.
Win back lapsed regulars
Sixty days quiet — trigger the flow and follow up by text.
Runs automatically
Campaign performance
A weekly digest of what each flow actually returned.
Reports only
Post-recovery ask
Once a complaint is resolved, invite the guest to revisit their review.
Approval required
Catering lead nurture
Prepare a catering enquiry for the team to review.
Runs automaticallyTop-spender segment
Keep a VIP segment fed from live POS spend.
Runs automaticallyOr just ask
- Which flow drove the most revenue?
- How many opted in this month?
- Which guests haven't ordered in 60 days?
- What's my repeat rate?