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Nomly Terms of Service

Last updated: June 28, 2025

These Terms of Service ("Terms") govern your access to and use of the software and services (the "Services") provided by Nomly ("Nomly," "we," "us," or "our"). By using or subscribing to our Services, you agree to be bound by these Terms.

1. Definitions

  • Agreement means these Terms, along with any applicable Order Form or subscription document.
  • Confidential Information means any non-public information disclosed by one party to the other that is designated as confidential or reasonably should be understood to be confidential.
  • Customer Data means any content, data, or materials uploaded or provided by you through the Services.
  • Effective Date means the date you first access or use the Services or the date specified in an applicable Order Form.
  • Order Form means the document or webpage describing the Services selected, associated pricing, and applicable terms.
  • Intellectual Property Rights means all legal rights associated with inventions, patents, copyrights, trade secrets, trademarks, and moral rights.

2. Contract Structure & Priority

  • Entire Agreement: These Terms, together with any Order Form, form the entire agreement between you and Nomly.
  • Conflict: In case of conflict between these Terms and an Order Form, the Order Form will control for that specific conflict.

3. Services Provided

  • License Grant: Subject to these Terms, Nomly grants you a limited, non-exclusive, non-transferable license to use the Services.
  • Included Features: The Services may include:
    • Email parsing and insights
    • POS integrations with Square and Toast
    • GPT-4o token processing based on your plan tier
  • Free Trial: All paid plans include a 14-day free trial.
  • Third-Party Integrations: Nomly's Services may integrate with third-party platforms (e.g., Square, Toast). We are not responsible for the accuracy, availability, or performance of such third-party services.
  • No SLA: The Services are provided on an "as-is" and "as-available" basis. Your sole remedy for any service interruption shall be to terminate the Service in accordance with Section 10. We do not guarantee uninterrupted access and offer no formal SLA at this time.

4. Plans and Pricing

Nomly offers three subscription tiers, charged per location/month:

  • Starter: $49/month (2M tokens, 3 seats, 1 location)
  • Growth: $99/month (6M tokens, unlimited seats, up to 5 locations)
  • Scale: $149/month (20M tokens, automation tools, up to 25 locations)

Details of features and token allocations are available on our Pricing Page.

5. Payment Terms

  • Billing: Fees are billed monthly or annually in USD, as selected during sign-up.
  • Late Payment: We may suspend Services for non-payment. A late fee of 1.5% per month may apply.
  • Taxes: Prices are exclusive of any applicable taxes, which are your responsibility.

6. Customer Responsibilities

  • Usage Restrictions: You may not reverse engineer, resell, or misuse the Services. You agree not to use the Services to engage in illegal, abusive, or excessive activities that interfere with Nomly's operations or other users' access to the Services. We reserve the right to suspend access for violations of this policy.
  • Credentials: You are responsible for maintaining the confidentiality of your login credentials.
  • Compliance: You must comply with all applicable U.S. laws while using the Services.
  • AI Output Disclaimer: Customer acknowledges that outputs generated by Nomly, including AI-powered responses and summaries, are for informational purposes only and should not be relied upon as a substitute for professional advice or operational oversight.

7. Intellectual Property

  • Ownership: Nomly owns all rights, title, and interest in the Services.
  • Customer Data: You retain ownership of your Customer Data. You grant Nomly a limited right to use it to provide the Services.
  • De-identified Data: We may use anonymized and aggregated data for product improvements and benchmarking.

8. Confidentiality

  • Obligations: Both parties agree to protect each other's Confidential Information with reasonable care.
  • Exclusions: Confidentiality obligations do not apply to information that becomes public or was lawfully obtained by the receiving party.

9. Data Protection

  • Data Centers: All Customer Data is stored and processed in U.S.-based data centers.
  • Compliance: We comply with U.S. data privacy laws.
  • Roles: You act as the data controller; Nomly is the data processor.
  • Security: Nomly maintains appropriate security measures to protect Customer Data.
  • Breach Notification: In the event of a data breach affecting your Customer Data, we will notify you without undue delay and in accordance with applicable U.S. state data breach notification laws.

10. Term and Termination

  • Term: These Terms remain in effect until your subscription is terminated.
  • Auto-Renewal: Subscriptions renew automatically unless canceled.
  • Termination: Either party may terminate for cause with 30 days' notice.
  • Post-Termination: Upon termination, access ceases and all fees are due. Some provisions survive termination (e.g., confidentiality).

11. Limitation of Liability

  • Cap: To the maximum extent permitted by law, Nomly's total aggregate liability arising out of or relating to this Agreement, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by you to Nomly in the three (3) months preceding the claim.
  • No Consequential Damages: Neither party is liable for indirect or consequential losses.
  • Exceptions: Liability for fraud or death/personal injury caused by negligence is not excluded.

12. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding relating to this Agreement may be brought in the courts of the State of Delaware or the state or federal courts located in California, and each party consents to the jurisdiction of such courts.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated, and continued use of the Services constitutes acceptance.

14. Contact Us

For questions regarding these Terms, contact us at: