Gmail

Gmail

Triage catering inquiries and draft replies for your team to send.

Overview

Most catering enquiries, supplier invoices and complaint escalations still arrive by email. The Gmail API supports push notification through Cloud Pub/Sub, so Nomly is told the moment a message lands rather than polling an inbox, and it can label, thread and create drafts without ever sending on your behalf unless you allow it. Connected to Nomly, your info@ address stops being where enquiries go to die: leads are labelled and drafted within minutes, and a human still presses send.

Configuration Steps

  1. In your Nomly dashboard, navigate to Plugins → Gmail
  2. Click Connect and sign in with the mailbox you want triaged
  3. Choose which addresses Nomly watches — info@, catering@, orders@
  4. Nomly subscribes to push notifications for new mail
  5. Decide what Nomly may do: label and draft, or draft and send
  6. Pick the automations it powers (e.g., Catering Lead Triage)
  7. Send a test email and turn it on — your automations are live

What you can build with Gmail

Automations operators turn on in their first week — no builder required. Each one can report, ask for approval, or run automatically, within boundaries you set.

GmailTwilio

Catering lead triage

Label the enquiry, draft the reply, and text whoever owns catering.

Approval required
GmailQuickBooks

Invoice capture

Pull supplier invoices out of the inbox and into your books.

Runs automatically
GmailKlaviyo

Enquiry to profile

Turn an email enquiry into a guest profile with source attribution.

Runs automatically
GmailSquare

Large order handoff

Route a big pre-order into the POS with the details already filled in.

Approval required
GmailGoogle Business

Complaint escalation

Match an emailed complaint to its review and handle both at once.

Approval required
GmailTwilio

Unanswered chase

Nudge if an enquiry has sat unanswered for four hours.

Runs automatically

Or just ask

  • How many catering leads this month?
  • Which leads converted?
  • What's still unanswered?
  • Who's slowest to reply?

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