Catering lead triage
Label the enquiry, draft the reply, and text whoever owns catering.
Approval requiredGmail
Triage catering inquiries and draft replies for your team to send.
Overview
Most catering enquiries, supplier invoices and complaint escalations still arrive by email. The Gmail API supports push notification through Cloud Pub/Sub, so Nomly is told the moment a message lands rather than polling an inbox, and it can label, thread and create drafts without ever sending on your behalf unless you allow it. Connected to Nomly, your info@ address stops being where enquiries go to die: leads are labelled and drafted within minutes, and a human still presses send.
Configuration Steps
- In your Nomly dashboard, navigate to Plugins → Gmail
- Click Connect and sign in with the mailbox you want triaged
- Choose which addresses Nomly watches — info@, catering@, orders@
- Nomly subscribes to push notifications for new mail
- Decide what Nomly may do: label and draft, or draft and send
- Pick the Recipes it powers (e.g., Catering Lead Triage)
- Send a test email and turn it on — your Recipes are live
What you can build with Gmail
Recipes are ready-made jobs for recurring restaurant work—no builder required. Each one can report, ask for approval, or run automatically, within boundaries you set.
Invoice capture
Pull supplier invoices out of the inbox and into your books.
Runs automatically
Enquiry to profile
Turn an email enquiry into a guest profile with source attribution.
Runs automatically
Large order handoff
Route a big pre-order into the POS with the details already filled in.
Approval required
Complaint escalation
Match an emailed complaint to its review and handle both at once.
Approval requiredUnanswered chase
Nudge if an enquiry has sat unanswered for four hours.
Runs automaticallyOr just ask
- How many catering leads this month?
- Which leads converted?
- What's still unanswered?
- Who's slowest to reply?