The spine: your point of sale
Square or Clover runs both directions: the menu, modifiers and prices flow in, so the agent knows your menu is your menu — and paid phone orders flow back as tickets your kitchen sees. No tablet, no re-keying.
With Olo connected, menus, orders and dispatch move through the ordering stack you already run. The POS stays the single source of truth.
Around the spine: labor, books, guests
7shifts and Deputy power the labor automations — variance by daypart, overtime warnings, no-show alerts. QuickBooks and Xero take the daily sales journal and surface invoice exceptions. Nomly never moves money.
Google Business and Yelp trigger review alerts with drafted replies. Klaviyo turns callers into audiences. Punchh closes the loyalty loop: a phone order earns points exactly like any other order.
Limits are documented, on purpose
Yelp's API can't post replies — so our Yelp automation is a reminder with the review attached, not a reply bot. Xero's webhooks cover some objects; the rest is polled, so those automations run on a cadence.
If a vendor's API changes, the page changes. You should never discover a limitation after you've built a habit on top of it.
One connection, three products
Connect Square once and the voice agent knows the menu, the automations watch your numbers, and Ask Nomly answers questions from live data instead of a stale export.
That's the argument against starting over with an all-in-one platform: your stack already works. It just isn't talking to anything yet.
